Intelligent call routing is more than automation: It’s redefining how call centers handle scale, complexity, and customer expectations.
The post Intelligent Call Routing: The Tech Behind Faster, Smarter Call Centers appeared first on TechRepublic.
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Cyberattack Knocks La Poste Offline, Disrupting Postal and Banking Services Across France
La Poste described the situation as “a major network incident” that affected all of its information systems. The post Cyberattack...
Burkina Faso vs. Equatorial Guinea 2025 livestream: Watch Africa Cup of Nations for free
TL;DR: Live stream Burkina Faso vs. Equatorial Guinea in the 2025 Africa Cup of Nations for free on Channel 4....
Data Holds the Key in Slowing Age-Related Illnesses
In 2026, we will see the beginning of precision medical forecasting. Just as there have been remarkable advances in weather...
Trump administration’s ban on foreign-made drones starts this week — you can say goodbye to new DJI models
On Monday, the Trump administration’s Federal Communications Commission banned all new foreign-made drone models from distribution in the U.S., citing...
